As a busy recruiter, you’ve got a never-ending list of people to call during the day. Candidates and hiring managers, interviewers and referees, new prospects, long-time clients, and missed calls or voicemails.
That task doesn’t get any easier when you have to scroll through your CRM files each time to jot down the number. And few things beat the frustration of landing on the wrong number and realising the ‘one’ was a ‘seven’, or it was Mr Philips not Phillips.
Talenta AI Phone System Click-to-Dial calling solves the problem, allowing you to call out directly from the candidate or client record. No dialling required.
What is Click-to-Dial Calling?
Every candidate and client number you have stored in the CRM, landline or mobile, can be called directly from the dashboard. Just click the button.
How does Click-to-Dial Calling work?
Talenta stores the number for every candidate and client in the dashboard. Instead of switching between screen and keypad, you can dial directly from the call icon next to the candidate or client record. For incoming calls, it even displays the quick-reference records, including linked vacancies, application stage and call history, on the Smart Caller Pop-Up.
What are the benefits of Click-to-Dial Calling?
Make light work of a long call list by working from a single dashboard view. You’re saving seconds on every call, which can add up to hours over the course of a week.
It’s practically hands-free calling. Instead of reaching for a pen, notepad and keypad, you can dial in one click and answer on your headset.
With no digits to dial and numbers to read, misdials are far less likely. If it’s the right number in your CRM, you’re getting through to the right person every time.
Tackle your missed call list with a purpose. Line busy? Onto the next. Talenta updates the status of each callback task automatically so you don’t have to keep track of who’s waiting.
Save time across teams. If you take a call that needs follow-up by another consultant, Talenta creates a next step, tags your colleague, and gives them the number to call and the button to do it.
Dial or No Dial? It’s your call
We built the features recruitment agencies asked for when designing the Talenta AI Phone System. But it’s our customers who drive innovation every time they find a new way to use each feature. That’s why we’re always updating existing features and launching new ones.
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Want to see Click-to-Dial Calling and similar features in action?
